After paying for next day delivery, which I am sure means the next day! Not 6 days later like it took City Link.
Below the tracking history from there website. The one dated 14/12/2012. Really pissed me off, since they did not come. I was in all day and so was next door. And of course no card was left.
It’s here at long last. Which is the main thing, I guess!
Sounds to me like someone loaded your parcel onto the wrong van, quite deliberately. It would be interesting to know where it actually went between the 14th and the 20th.